FREQUENTLY ASKED QUESTIONS

Within 1-2 business days your order will be processed. It will take 1-3 working days. Please note: Due to pandemic and during holiday season’s delivery times may be longer than usual. Please allow the estimated delivery time to pass before contacting us.

- Prep your natural eyelashes - Use tweezers to gently peel off the lashes from the tray - Measure and then cut the outer end of the band to the length of your lash line - Apply glue to our luxury strip lashes - Allow glue to dry up to 30 seconds, until tacky - Use tweezers to apply lashes with precision - Adhere strip to your lashes line and press it to place - Use mascara to blend your natural lashes with our luxury strip lashes - Wallah! Your beautiful look is complete

- Please remove the strip lashes before sleeping - Please make sure you gently remove any excess glue by using tweezers and fingers after each use - If possible please avoid applying mascara to your false eyelashes as this can alter the shape of the lash - Always store lashes in their original lash tray to keep their curved shape and protect them for future use

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Please visit our Returns & Exchange page to read our policy.