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FREQUENTLY ASKED QUESTIONS

  • How long does shipping take?
    Within 1-2 business days your order will be processed. It will take 1-3 working days. Please note: Due to pandemic and during holiday season’s delivery times may be longer than usual. Please allow the estimated delivery time to pass before contacting us.
  • Give us the tips/tricks to use our LashesbyOmiGurung lashes?
    - Prep your natural eyelashes - Use tweezers to gently peel off the lashes from the tray - Measure and then cut the outer end of the band to the length of your lash line - Apply glue to our luxury strip lashes - Allow glue to dry up to 30 seconds, until tacky - Use tweezers to apply lashes with precision - Adhere strip to your lashes line and press it to place - Use mascara to blend your natural lashes with our luxury strip lashes - Wallah! Your beautiful look is complete
  • How do I care for my lashes?
    - Please remove the strip lashes before sleeping - Please make sure you gently remove any excess glue by using tweezers and fingers after each use - If possible please avoid applying mascara to your false eyelashes as this can alter the shape of the lash - Always store lashes in their original lash tray to keep their curved shape and protect them for future use
  • What payment methods do you accept?
    Visa, MasterCard, PayPal, credit card and American Express.
  • What is your returns policy?
    Please visit our Returns & Exchange page to read our policy.
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